Last updated: 14.04.2026
These General Terms and Conditions (“GTC”) govern the use of the online platform Makli (“Platform”), operated by:
Makli.ch
Windeggstrasse 7
8953 Dietikon
Switzerland
Email: info@makli.ch
The GTC apply to all users of the Platform, in particular:
By registering for, accessing, or using the Platform, users confirm that they have read, understood, and accepted these GTC.
Makli is a digital brokerage and comparison platform for property sales.
The Platform enables in particular:
Makli acts exclusively as a technical and organisational intermediary.
Makli is neither a broker nor a representative of Owners or Brokers and does not become a party to any brokerage agreement, mandate, brokerage contract, reservation agreement, purchase agreement, or other contract between users.
Makli owes in particular no successful sale, no conclusion of a contract, no specific number of offers, no specific number of listings, no specific number of contacts, and no economic success for any user group.
Use of certain functions requires registration. Users must provide complete, up-to-date, and truthful information upon registration and for the entire duration of use.
Access credentials must be kept confidential and must not be disclosed to third parties. Users are liable for all activities carried out under their account, insofar as Makli is not itself responsible for them.
Makli is entitled at any time to request evidence of identity, authority to represent, brokerage activity, company affiliation, or entitlement to list a property.
Makli may make activation of an account or of individual functions conditional on successful verification.
Owners may only create listings for real, existing properties for which they are legally and factually entitled to advertise.
Owners undertake to provide all property-related information to the best of their knowledge in a truthful, complete, and non-misleading manner. This applies in particular to:
Owners are solely responsible for all content, data, images, documents, and information they upload.
Makli is not obliged to review, verify, or monitor listings or information for substance.
Makli is entitled at any time, at its sole discretion, in whole or in part:
There is no right to publication or permanent availability of a listing.
Brokers may, on the basis of information provided by the Owner, submit offers, proposed terms, remuneration models, or other preliminary assessments.
Unless expressly agreed otherwise in writing between Owner and Broker, all offers submitted via the Platform are non-binding preliminary assessments as a matter of principle.
A final, binding offer or basis for a mandate typically requires:
Brokers undertake to prepare offers professionally, carefully, and in line with industry standards, and to submit offers only if they are seriously interested in taking on the mandate in principle.
Brokers bear sole responsibility for the content, statements, terms, and quality of their offers.
Brokers have no entitlement that an Owner will:
Any contracts are concluded exclusively directly between Owner and Broker.
Makli is in particular:
Makli is not liable for damage, costs, delays, disputes, wrong decisions, or other disadvantages arising from contacts, negotiations, or contracts between users.
Makli may provide AI-assisted functions under the name MakliBot or similar designations.
These functions may in particular include:
All content, assessments, comparisons, recommendations, notices, or answers produced by MakliBot are for non-binding guidance and support only.
MakliBot may deliver incorrect, incomplete, misleading, or outdated content.
Makli does not warrant:
Where MakliBot compares brokers’ offers or provides an assessment thereof, this is based exclusively on information available on the Platform and content submitted by Brokers.
Such a comparison does not constitute a binding recommendation, a quality guarantee, or an assurance that a particular Broker is better suited than another.
The final decision as to which Broker an Owner meets or concludes a contract with rests exclusively with the Owner.
MakliBot does not replace professional advice, in particular not from brokers, attorneys, notaries, tax advisers, financial advisers, valuation experts, or other professionals.
Owners acknowledge and agree that property-related information they provide in connection with a listing may be made accessible to registered Brokers within the Platform, insofar as this is necessary to prepare, submit, or assess offers.
Owners further acknowledge and agree that their contact details may, within the Platform’s functions, be shared or released in a targeted, non-public, and discreet manner to registered Brokers, in particular where:
Data is not shared publicly but exclusively within Makli’s designated processes to registered Brokers.
Further information on the processing of personal data, recipients, legal bases, storage periods, and data subjects’ rights is set out in the separate privacy policy, which is an integral part of use of the Platform and is available on a separate page or via a separate link.
Certain Platform functions are subject to a fee and require an active subscription or the purchase of individual add-on services.
A paid contract is formed when the Broker completes the order process and payment has been successfully initiated or confirmed.
Unless expressly stated otherwise, subscriptions are concluded for a monthly term.
Subscriptions automatically renew for a further billing period each time unless terminated in good time.
The subscription may be terminated at any time with effect at the end of the current billing period, provided notice is given no later than 24 hours before the end of the current period.
If notice is given later, the subscription renews for the next billing period.
Fees already paid are generally not refunded in whole or in part, in particular not in cases of:
Mandatory statutory claims remain reserved.
A subscription is personal and applies exclusively to the registered user.
Sharing access credentials, joint use of one account by several persons, or use of one subscription for several natural persons is not permitted.
If several employees or persons require access, a separate subscription must be concluded for each person unless Makli expressly offers a different team or company solution.
Makli may offer individual add-on services, unlocks, contact packages, or other paid services in addition to subscriptions. Their scope, price, and terms of use are governed by the offer communicated at the time of purchase.
Makli may adjust prices and service models at any time with effect for future billing periods. Existing users will be informed in an appropriate manner before they take effect.
In the event of failed, charged-back, or outstanding payment, Makli is entitled, without further prior warning, to:
Makli may demand payment of outstanding amounts and pursue enforcement legally.
A paid subscription or add-on service merely grants access to the respective Platform functions. There is no entitlement to success, in particular not to:
Makli strives for reliable operation of the Platform but does not warrant uninterrupted availability.
Makli is not liable for:
Makli is entitled at any time to change, further develop, discontinue, or restrict the Platform, individual functions, user interfaces, products, prices, processes, or technical procedures.
The following are prohibited in particular:
Makli is entitled, at its sole discretion and without compensation, to take measures in whole or in part where there are indications of violations, abuse, risks, or quality issues.
Makli may in particular:
This applies in particular in cases of:
All rights in the Platform, its structure, software, design, content, trademarks, logos, databases, and functions belong to Makli or the respective rights holders.
Users are granted only a limited, non-transferable, revocable right to use the Platform within the scope of these GTC.
Makli is entitled to deliver notices to users electronically in connection with the Platform, their contracts, payments, functions, listings, offers, security matters, or changes to the GTC, in particular by email, in-app message, or via the user account.
To the extent permitted by law, Makli is liable exclusively for direct damage caused intentionally or with gross negligence.
To the extent permitted by law, any further liability is excluded.
Makli is in particular not liable for:
Where Makli relies on third-party services, payment service providers, communication services, external tools, or external content, Makli is not liable for their availability, performance, or lawfulness.
Makli may change these GTC at any time. The current version is published on the Platform.
For ongoing contractual relationships, changes apply for the future from notification or publication, unless mandatory law provides otherwise.
If a user continues to use the Platform after amended GTC take effect, this constitutes consent.
Should individual provisions of these GTC be or become wholly or partly invalid, unenforceable, or incomplete, the validity of the remaining provisions remains unaffected.
The invalid provision shall be replaced by the permissible rule that comes closest to its economic purpose.
These GTC and all disputes in connection with the Platform are governed exclusively by Swiss law, excluding conflict-of-law rules.
To the extent permitted by law, Dietikon, Switzerland, is the exclusive place of jurisdiction.
Makli.ch
Windeggstrasse 7
8953 Dietikon
Switzerland
Email: info@makli.ch